Explore How Our Privacy Policy Works
Our Privacy Policy sets out why we collect details needed to create and protect your account, including your contact information, phone verification status, login records and device signals. We also record transaction references when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account,
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so we can match a receipt with the correct account and investigate a stalled wallet status. Security checks may compare sign-in activity, browser details and account actions to help prevent unauthorised access. We use cookies and similar tools to keep pages working, remember selected settings and
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understand policy access. We retain records only for operational, safety, dispute or legal needs described in the policy. You can contact us through the account help route to ask what we hold, request a correction or ask about deletion. Access and eligibility depend on local law,
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and our handling applies where local law permits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.